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“You get what you demand, and you encourage what you tolerate.” This is a quote that Troy used while in the corporate world that transcends into any environment where there is trust, communication, or teamwork needing to be executed effectively. In a world that travels along a challenging path of assumption, deadlines, and the need to produce revenue, as a leader responsible for their team, there are critical gaps in their own equipping that may be at deficient levels.
During this session you see how society has easily programmed many of us in a
communication format that could be detrimental in effectively leading a team or
organization. Furthermore, discovering ways from a leadership communicative vantage point, uncovering what we say, and how this often devalues our team members.
You will be introduced to TMC and how to foster a thriving environment that enhances effective communication, teaching & coaching with clarity, while leaving people feeling engaged, encouraged, excited, and equipped. When this methodology is leveraged effectively, it reduces turnover, increases overall productivity, and leaves everyone feeling seen, heard, and valued.
Troy C. Smith is a dynamic and inspiring figure who draws from his rich life experiences to ignite and empower organizations and individuals. With a background that includes overcoming challenges as a high school dropout in the Bronx, NY to achieving remarkable success in Corporate America, Troy embodies the principles of resilience, determination, and leadership.
His approach is rooted in his self-coined philosophy of being “A Student of Life,” which emphasizes continuous learning and growth. Troy leverages his extensive background in sales, training, and leadership, including his tenure as the #1 ranked Sales Manager at GEICO, to deliver impactful messages and facilitate enlightening workshops in developing teams that add value and win.
One of Troy’s key strengths lies in his ability to connect with audiences through dynamic communication and relatable humor. His signature talks leave audiences inspired and motivated, while his “Teach, Model, and Coach” methodology enhances retention, productivity, and results within organizations.
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